Frequently Asked Questions

What is changing about MU Health Care's participation in Anthem's Medicare Advantage plans?

Effective April 1, 2025, MU Health Care will be out of network with Anthem's Medicare Advantage HMO and PPO plans. This means you may or may not have to pay more out of pocket to see MU Health Care doctors and care teams or you may need to find a new, in-network provider for your care.

This will not impact MU Health Care's retail pharmacy services, allowing Mizzou Pharmacy locations to continue serving Anthem patients with in-network coverage.

Which insurance plans would be affected by the contract expiration?

This change would apply to Anthem Medicare Advantage HMO and PPO plans.

What happens if I continue my Medicare Advantage coverage through Anthem?

If you keep your Medicare Advantage coverage through Anthem, you may have to pay more out of pocket to see MU Health Care doctors and care teams or you may need to find a new, in-network provider for your care. You may need to use out-of-network benefits (if available through your plan) and/or pay for your care without insurance.

Anthem Blue Cross Blue Shield Medicare Advantage HMO and PPO patients will continue to have in-network coverage with MU Health Care’s Mizzou Pharmacy retail services.

Is there anything I need to do right now?

Call the Centers for Medicare & Medicaid Services (CMS) at 1-800-633-4227 or visit medicare.gov to learn more about your Medicare enrollment options. In 2025, MU Health Care will accept the following other Medicare plans:

  • Medicare Advantage
    • Aetna 
    • Humana 
    • UnitedHealthcare 
    • Wellcare (Centene)
  • Original Medicare and all Medicare Supplements

To learn more about Medicare education, visit muhealth.org/medicare.

How much would out-of-pocket care cost?

That depends on the benefits of your plan. We recommend reviewing your plan's summary of benefits to understand your potential out-of-pocket costs and encourage you to reach out either to your employer or directly to Anthem if you have questions or concerns about your ability to continue receiving care from MU Health Care.

When will MU Health Care's services, physicians, advanced practice providers and facilities no longer be in network with Anthem Medicare Advantage plans?

April 1, 2025, MU Health Care will be out of network with Anthem's Medicare Advantage plans.

This change will not impact MU Health Care's retail pharmacy services, allowing Mizzou Pharmacy locations to continue serving Anthem Blue Cross Blue Shield Medicare Advantage HMO and PPO patients with in-network coverage.

What Medicare insurance plans does MU Health Care accept?

In 2025, MU Health Care will accept the following Medicare plans:

  • Medicare Advantage
    • Aetna 
    • Humana 
    • UnitedHealthcare 
    • Wellcare (Centene)
  • Original Medicare and all Medicare Supplements

To learn more about Medicare education, visit muhealth.org/medicare.