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Secure Email with Encryption
Frequently Asked Questions
Ways to Open a Secure Message
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Step-by-Step Directions
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HIPAA and Health Information Privacy
For Employees
Secure Email with Encryption

Protecting your privacy
University of Missouri Health Care emails are encrypted to protect the privacy and security of sensitive information. Email sent over the Internet is not considered secure unless it is encrypted.

What is encryption?
Encryption changes regular text into something that can be read only by the intended recipient who is able to "decrypt" the message. University of Missouri uses the Cisco Company's Key Escrow service to encrypt messages that contain sensitive information.

How do I decrypt my email?
The first time you receive an encrypted email message you will need to follow the directions in the email to register with Cisco. When you register, Cisco will give you a password that allows you to open and read any secure messages you receive from MU Health Care.

Secure messages are sent as an email attachment called securedoc.html. Save this file to your computer. Then open it in your Web browser (like Internet Explorer, Firefox, etc.)  by double-clicking on the file where you have saved it on your computer.

Need more information or help?
If you have questions or need help, please see the Web pages in the related links menu on this page.

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