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Blue Cross Blue Shield HOPE AwardThe following clinician support resources may be helpful:

Pamphlets

MU publications

  • Scott, S.D., Hirschinger, L.E., McCoig, M.M., Cox, K.R., Hahn-Cover, K., & Hall, L.W. (2011) The second victim. In M.A. DeVita, K. Hillman, & R. Bellomo (Eds.). Textbook of rapid response systems (pp. 321-330). New York, NY: Springer.
  • Brandt, J., Cox, K.R., Hall, L.W., Hirschinger, L.E. McCoig, M.M. and Scott, S.D. (2010). Second victims: Mitigating the impact on health care team members following an adverse clinical event. American Journal of Medical Quality Supplement, 25 (2):27S.
  • Scott, S.D., Hirschinger, L.E., Cox, K.R., McCoig, M.M., Hahn-Cover, K., Epperly, K.M., Hall, L.W. (2010). Caring for our own: Developing a systemwide second victim rapid response team. Journal on Quality and Patient Safety, 36(5), 233-240.
  • Hall, L.W., Hahn-Cover, K., Scott, S.D. (2010). The human side of medical errors. The Virtual Lecture Hall, Medical Directions, Inc.; Computerized CME Learning Module.
  • Scott, S.D., Hirschinger, L.E., Cox, K.R., McCoig, M.M., Brandt, J., & Hall, L.W. (2009). The natural history of recovery for the health care provider 'second victim' after adverse patient events. Quality Safety in Health Care, 18, 325-330.
  • Scott, S.D., Hirschinger, L.E. & Cox, K.R. (2008) Sharing the load: Rescuing the healer after trauma. RN, 71. 38-43.

National references

MU Awards and Recognitions

  • Anthem Blue Shield Central Region Hospital Quality Successful Practice Award (2009)
  • HOPE Award given by Medically Induced Trauma Support Services (MITSS) (2009) (MITSS) newsletter



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