Visiting and Gifts
When visiting a patient at MU Children's Hospital, please check in at the information desk located in the main lobby.
Regular visiting hours are 9 a.m. to 9 p.m. seven days a week. For security reasons, visitors must leave the hospital by 9 p.m. unless special arrangements have been made with security or a hospitality coordinator. Visits to intensive care units are restricted to immediate family members and are limited to two visitors at a time. Visits should be limited to short intervals. Intensive care and specialty units have hours designed to meet the needs of their patients. Please inquire about these special hours at the information desk in the main lobby, or call the unit.
General guidelines we ask of our visitors:
- Visits should be kept short, and visitors should maintain a quiet environment and avoid unnecessary noise.
- People with colds, sore throats or any contagious diseases should not visit patients.
- Visitors may be asked to leave the room during tests or treatments or when the doctor or nurse needs to see the patient.
- Visitors are asked not to sit on patient beds or on empty beds.
- Visitors are asked not to bring food or candy to the patient without permission from the patient's nurse or physician.
- Visitors' personal belongings and food may not be stored in patient rooms or visitor lounges. Food may be brought into the hospital, but it cannot be left unattended. No coolers or cooking appliances are allowed.
- Visitors are asked not to use the patient's restroom. Public restrooms are located near each lobby.
- Visitors must dress appropriately and must wear shirts and shoes.
- Children younger than 13 must be accompanied at all times by an adult other than a hospital patient.
At MU Children's Hospital, we understand the need for you to be close to your child while he or she is hospitalized. All rooms in the pediatric and adolescent units are 100 percent private with comfy sleeper sofas for mom and dad to spend the night.
NICU visitors generally are not allowed to stay overnight in the hospital. We believe it is in the best interest of the parents to get adequate rest. For more information, please talk to the NICU social worker. If you are staying in a nearby hotel, the Ronald McDonald House or at home, please provide your child's nurse with a telephone number where you may be reached. You are welcome to call during the night to speak with the nurse to get an update on your child's condition. The unit phone numbers are:
Adolescent Unit........................................ (573) 219-4240
Pediatric Unit........................................... (573) 219-4210
Pediatric Intensive Care Unit.................... (573) 219-4270
Newborn Intensive Care Unit................... (573) 499-6180
For loved ones not sleeping in a patient's room, a listing of local hotels is available. Some hotels offer discounts to families of patients at Children's Hospital.
To ensure the safety of our patients and visitors, we lock all doors after regular visiting hours, and we have implemented additional after-hours visiting rules from 9 p.m. to 9 a.m. All overnight visitors must check in with security or a hospitality coordinator, available at (573) 882-8220, by 9 p.m. for an overnight-visitor identification badge. All overnight visitors must be 18 or older. Visitors may sleep only in the sleeper chairs provided by the hospital. Please do not sleep in windowsills, obstruct lights, move waiting area furniture or use electrical appliances. No inflatable mattresses, cots, sleeping bags or other bedding from outside the hospital.
After 10:30 p.m, televisions must be turned off and visitors may watch TV in the Oasis restaurant.
Guidelines for Gifts
Patients at MU Children's Hospital are not allowed to receive latex balloons. Only mylar balloons are acceptable.
Plants or flowers in dirt are also not allowed.
The Wishing Well Gift Shop is located in the hospital's main lobby. It is operated by the volunteers of the Volunteer Service Organization (VSO), Inc. of Women's and Children's Hospital. Merchandise such as cards, flowers, magazines, candles, candy, personal items and gifts may be purchased.
The volunteers will be happy to deliver merchandise to patient rooms by dialing (573) 875-9217. Food items such as gum and candy will not be delivered without approval from nursing staff.
MU Children's Hospital is a tobacco-free facility in order to promote a healthier environment for our patients, visitors and staff.
The use of all tobacco products (cigarettes, cigars, pipes and smokeless tobacco) is prohibited in all areas of the facilities, including the parking lot.
This policy is implemented at all University of Missouri Health Care facilities.